We believe that you should have a completely transparent idea of what this process is going to cost you and what you can expect from the different levels of service we offer.
We offer three basic packages – a Let Only Service, Rent and Collect and Fully Managed but we are always happy to talk to you about tailoring a service to suit your specific needs. Please see below an outline of what each service covers which should be read in conjunction with our Terms of Business. If you have any questions please do not hesitate to contact us.
Let Only
Carry out a free rental assessment
Actively market your property and keep you informed of the progress
Accompany viewings with prospective tenants
Negotiate the terms of the let between you and your prospective tenant
Collect relevant monies to secure the property
Carry out referencing through a third party, including the necessary Right to Rent checks
Draw up legal documentation and instruct an inventory to be compiled by a independent clerk*
Independent check in to mutually agree the condition of the property at the start of the tenancy*
Provide tenants with all documentation pertinent to tenancy that you are obligated to pass to them. If these are not given correctly, any notices you later serve could be invalid.
Pass you deposit monies to register with your chosen deposit scheme
Inform local services of a change of occupancy
Negotiate a new tenancy and carry out a rent assessment at the end of each fixed term*
Collect and remit rents to you monthly in arrears with a payment statement
Chase late rental payments and pursue tenants in accordance with the Housing Act
Keep you advised accordingly of the account status
Gas Safety Inspection reminders (where we are provided with due date)
Conduct a rent review and negotiate renewal of tenancy
Draw up and execute legal documentation at renewal
Register the Deposit with MyDeposits and provide the tenant(s) will all prescribed information
Serve relevant notices (incl. Section 8 where appropriate)
Book check-out inspection at the end of the tenancy and provide you with a full report to enable you to negotiate the return of the deposit with your tenants**
(*£15.00 pcm rents up to £1000.00pcm, £30.00pcm rents over £1000,00pcm)
**where independent inventory/check in requested at the commencement of the tenancy
Fully Managed (in addition to the above services)
Oversee all contact from tenants regarding maintenance issues and obtain authority from you as to how to proceed. Instruct contractors accordingly and process invoices providing you with copies
Tenants have access to online maintenance reporting system and are constantly updated on the progress of any work
Carry out regular property visits and provide you with a full report, including photographs and recommendations on future maintenance enabling you to plan ahead
Liaise with Freeholder/block management company to report communal maintenance, pay service charges and ground rents where required
Send a feedback report to the tenant following property visits acting as ongoing advisory service with regards to their obligations for maintaining the property throughout the tenancy
Overseeing check out process, arranging end of tenancy works and negotiating any deposit deductions
24hr access to statements and documentation relating to your property
Prepare the evidence pack and mediate between you and MyDeposits in the event of a deposit dispute
If only there was an agent who actually delivers what they promise!
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